What to do when you get a SmartCollab Device
NOTE: Be advised that Lenovo Products do not always arrive with the Latest and Greatest software, It is recommended that the installer, connect the system to the network and update Drivers, Operating system and Applications.
Deployment Action Items
1. Updated all drivers from Lenovo’s website
2. Updated BIOS from Lenovo’s website
3. Updated all drivers through Windows Update (Access the system as Admin)
4. Update Windows and Microsoft Teams Application or Zoom Application
How to access the Windows Admin interface via MTR
How to access the Windows Admin interface via Zoom
5. Install ThinkSmart Management application on Admin account
6.) Video on How to register your Device, where to register the Product Registration.
7.) Lenovo ID: Access to everything Lenovo with one username and password.
8.) How to submit a Lenovo Service Request Video
9.) How to submit a Lenovo Service Request For SmartCollab, Online
10.) How to check repair status
11.) Where do I get Support International Number to call support
Deployment Guides
Please Select Smart Collaboration Icon for Support on your Product, updated Drivers, updates to Bios
Lenovo Support Blogs
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NOTE: This Lenovo Recovery is not for OEM bundles examples (Logi, Poly, Yamaha, Huddly, Jabra, Bose) For Recovery Media on these devices please access the following URL, Lenovo Cloud Deploy
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Lenovo identifies every system hardware sold individually, therefore you should record the following items from your system: Machine Type & Device Serial Number & Mac address. You will need this later for Support of your Product