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What to do when you get a SmartCollab Device

NOTE: Be advised that Lenovo Products do not always arrive with the Latest and Greatest software, It is recommended that the installer, connect the system to the network and update Drivers, Operating system and Applications.

This is a Windows system recovery options and focuses on restoring and bringing the machine back to a working state. This link is to be utilized for Hub 500, Hub, TetM920Q, Core/Displays & Core Kits.

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Here is a Document that covers the Lenovo Recovery Media Process, with screen shots on how to complete this process. 

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NOTE: This Lenovo Recovery is not for OEM bundles examples (Logi, Poly, Yamaha, Huddly, Jabra, Bose) For Recovery Media on these devices please access the following URL, Lenovo Cloud Deploy

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Lenovo identifies every system hardware sold individually, therefore you should record the following items from your system: Machine Type & Device Serial Number & Mac address. You will need this later for Support of your Product

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Fill out the form Below!

Lenovo SmartCollab Support

Tel. 1-866-426-0255

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